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July 4, 2009
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Support Technical FAQ's
How does EpsysOBM know if a file has changed? Does it use the archive property of the file?
Unable to change encryption key
What is the retention area?
How does Volume Shadow Copy work?
Does Rhinoback have to stop the application when doing online backups?
What is the 'In-file Delta' and why would I use it?
How can I reduce the amount of storage used by my retention area?
My backup is running twice every night.
I tried to backup two computers with a single account and but when I change the selected files on one computer it affects both computers.
Why do I keep getting a "Scheduled backup missed" report?
How long does EpsysOBM keep my files on the backup server?
My backups are running about an hour earlier than I scheduled them.
Can I backup two computers using a single EpsysOBM account?
I have lost my encryption key, can you send it to me?
What are the advantages and disadvantages of backing up multiple computers using a single backup account?
How do I disable “logout backup reminder”?
How can I tell EpsysOBM not to backup certain files?
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