April 30, 2017
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Support Technical FAQ's
How does Volume Shadow Copy work?
How does EpsysOBM know if a file has changed? Does it use the archive property of the file?
How long does EpsysOBM keep my files on the backup server?
Does EpsysOBM have to stop the application when doing online backups?
I have lost my encryption key, can you send it to me?
Why do I keep getting a "Scheduled backup missed" report?
What is the retention area?
Unable to change encryption key
Can I backup two computers using a single EpsysOBM account?
My backups are running about an hour earlier than I scheduled them.
How can I reduce the amount of storage used by my retention area?
How do I disable “logout backup reminder”?
What are the advantages and disadvantages of backing up multiple computers using a single backup account?
My backup is running twice every night.
What is the 'In-file Delta' and why would I use it?
I tried to backup two computers with a single account and but when I change the selected files on one computer it affects both computers.
How can I tell EpsysOBM not to backup certain files?
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