How does EpsysOBM know if a file has changed? Does it use the archive property of the file?

How long does EpsysOBM keep my files on the backup server?

How does Volume Shadow Copy work?

I have lost my encryption key, can you send it to me?

Unable to change encryption key

Why do I keep getting a "Scheduled backup missed" report?

What is the retention area?

How can I reduce the amount of storage used by my retention area?

Can I backup two computers using a single EpsysOBM account?

I tried to backup two computers with a single account and but when I change the selected files on one computer it affects both computers.

My backup is running twice every night.

What is the 'In-file Delta' and why would I use it?

How can I tell EpsysOBM not to backup certain files?

My backups are running about an hour earlier than I scheduled them.

How do I disable “logout backup reminder”?

What are the advantages and disadvantages of backing up multiple computers using a single backup account?