Common Questions

What are the advantages of Online Backup

Does every file get backed up?

How often do my files get backed up?

What is the difference between Online Backup, Remote Backup, and Internet Backup?

Where will my data be stored?

What happens if the Epsys facility is destroyed by a disaster?

Epsys's price seems low compared to other online backup service providers, what's the catch?

Can I do a bare metal backup & restore?

What is incremental backup and how does In-File Delta work?

Can anyone else access my data?

Should I stop using my tape backup system?

I am currently copying my data to CD's for backup, why should I use Epsys?

How long does a typical hard drive last?

Can I backup my Outlook personal folders file (.PST) with Epsys?

My hard drive has SMART technology that gives early warning before a disk failure.

How long are my files retained on Epsys?

How hard is it to restore my data if it gets lost?

Can I use Epsys to backup databases?

Is Online Backup Safe and Secure?

How much time will I have to spend learning to use Epsys?

I keep getting a prompt reminding me to do backup when I logout Windows, can I disable that?

How do you know that a file didn't lose some bits during transmission?

Does Epsys require a contract?

If I cancel my Epsys account, what happens to my data?

My auditors require that I keep 5 years of backup data, do I need to set the retention policy to 1825 days?

What if a hard disk fails on the Epsys servers?

What are Off-line backup, Logout backup reminder and Local backup features?

How much technical know-how does it take to setup Epsys?