Common Questions

Should I stop using my tape backup system?

Epsys's price seems low compared to other online backup service providers, what's the catch?

What happens if the Epsys facility is destroyed by a disaster?

What are the advantages of Online Backup

What is the difference between Online Backup, Remote Backup, and Internet Backup?

How often do my files get backed up?

Does every file get backed up?

Where will my data be stored?

My auditors require that I keep 5 years of backup data, do I need to set the retention policy to 1825 days?

If I cancel my Epsys account, what happens to my data?

Can I do a bare metal backup & restore?

I am currently copying my data to CD's for backup, why should I use Epsys?

Can anyone else access my data?

How long are my files retained on Epsys?

How long does a typical hard drive last?

Can I backup my Outlook personal folders file (.PST) with Epsys?

Does Epsys require a contract?

How do you know that a file didn't lose some bits during transmission?

What if a hard disk fails on the Epsys servers?

What is incremental backup and how does In-File Delta work?

Can I use Epsys to backup databases?

How much time will I have to spend learning to use Epsys?

My hard drive has SMART technology that gives early warning before a disk failure.

How hard is it to restore my data if it gets lost?

Is Online Backup Safe and Secure?

What are Off-line backup, Logout backup reminder and Local backup features?

I keep getting a prompt reminding me to do backup when I logout Windows, can I disable that?